11:45 Dear Customer, We have identified a solution to the problem and are currently implementing this with our service provider at this time. This may take a few more hours to embed in and hopefully by the end of the day latest. Our suggestion is to continue to use an alternative email address for critical email until such times as the change is fully embedded which I will advise you on. Regards,
Dear Customer, we are currently experiencing problems with email being sent to BT, Gmail and the Microsoft Network (outlook.com, live.co.uk and live.com). We are looking into this now with due urgency and will advise in due course. Until this is resolved, please consider using an alternative personal email address for urgent email until such times as this issue is resolved. Apologies for any inconvenience caused and please know we are working hard to resolve this. Regards, Neil</p>
Wednesday, April 6, 2016